The Clip & Replay Configuration section allows you to define which elements are visible in replays of your live shows. These settings help you control how viewers experience recorded content after a live show has ended.
Available Replay Features
You can configure the visibility of the following elements in replays:
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Chat messages
Control whether chat messages are shown in the replay. -
Highlighted products
Decide if highlighted products are displayed during the replay. -
Pinned messages
Toggle the visibility of pinned messages (note that this option may have no effect if pinned messages are not supported in replays).
See in the preview how your changes could look like in your replay.
Note: Whether you check one or all boxes, the same options will apply to all future Replays. You can still reconfigure these options at an individual level under Show Details.
Changes and Updates
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Any changes made in the replay configuration will apply to:
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All future replays in your shop
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The following are not affected by changes:
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Live shows that are already planned
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Live shows that have already been performed
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These shows will keep the configuration that was active at the time they were created or streamed.
If you need help configuring replay settings or have questions about feature availability, please contact our support team.