LIVEBUY Help Center

🟒 Create & Upload Clips

Create & upload a clip with the Creator app 

  • Open the creator app & login

  • Select the shop in case you are a creator in multiple shops

  • Click on the "Clips" section 

  • Click on the "+" button

  • Select three products from your catalogue
    Note: As a Beta feature test, it's possible to add clips with up to ten products. Get in touch with us to enable it for your shop.

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  • create your clip from different perspectives by using the record/stop button

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  • Check out the preview with the "play" button

  • Confirm by clicking on the "checkmark" button

  • name your clip

  • select tags

  • Click on "Publish"

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Upload a pre-recorded video as a clip with the creator app

  • Open the creator app & login

  • Select the shop in case you are a creator in multiple shops

  • Click on the "Clips" section 

  • Click on the "+" button

  • Select up to 3 products from your catalogue
    Note: As a Beta feature test, it's possible to add clips with up to ten products. Get in touch with us to enable it for your shop.

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  • Click on the "camera" button

  • Click on the "Gallery" button

  • Select your video

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  • Check out the preview and confirm by clicking on the "checkmark" button

  • name your clip

  • select tags

  • Click on "Publish"

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After uploading your clip you can edit the show title, thumbnail, tags, products and visibility in the dashboard at any time. 

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‼️ Clip uploads may fail if they do not meet the required minimum resolution or use an incorrect aspect ratio.

Please ensure that your clip:

  • Has a minimum resolution of 540 Γ— 960

  • Uses the 9:16 aspect ratio

Clips that do not meet these requirements cannot be uploaded successfully.